Here’s how you can get professional market research results, fast and at a fraction of the cost you’ll pay elsewhere. For any qualitative work including in-depth interviews and focus groups, just call us on 1300 386 949 and we'll recommend the best approach and issue a quote within 24 hours.
Step 1: You complete an online research brief
This is your brief to us about what you want from the research. It is simple to complete and shows you the price ranges of that type of research and the actual price for the online research panel (if any) immediately on-screen so you can make an informed business decision whether or not to proceed.
When you submit the research brief:
- You’ll receive an email confirmation of your brief.
- We’ll contact you to answer any additional questions you may have, obtain any further information we might need and confirm if the service type you have chosen will get you the answers you need.
- We then issue you a full reverse brief which details the service we recommend plus a firm price.
If you’re happy to proceed, we will send you a tax invoice for 50% of the quoted price. You then pay this invoice via EFT or credit card to get your project rolling with the balance due 7 days after you receive the final report.
Step 2: We develop a professional survey questionnaire
Our qualified professional market researchers develop a survey questionnaire that asks the right questions to get the real answers you need. A key to quality research is a quality survey questionnaire and it is one of the most difficult aspects of research to get right. See more detail about our survey design here.
See a sample survey here.
We start developing your survey questionnaire with 48 hours. You can request an urgent turnaround of 24 hours when you submit your job, however this is an additional cost (see details when you submit a research brief).
Step 3: You approve the survey questionnaire, email invitation and provide your respondent list (if required)
a. Approve the survey questionnaire
- In Word. We send you the survey questionnaire we have designed to review. If you have any changes or additions you let us know using track changes and we then make changes to the survey and send it back to you for approval.
Two rounds of changes included in the price.
- Online. We then ‘code up’ the survey questionnaire using our online survey platform and then send you the link so you can take one final look at the survey questionnaire online before we run it.
No additional rounds of changes included
b. Send the email invitations
An email will need to be sent out to invite the right people to complete the survey - either from the list you have supplied us or from our online research panel (you can access over 6 million consumers worldwide right now! See details of our high quality online research panel here.).
We take care of everything.
We run the survey until we reach the required sample quota or the time you nominated in the online research brief has lapsed; whichever is sooner. Note: we will monitor the sample quota and may contact you to discuss your preferences if the quota has not been achieved within your nominated timeframe.
We may also send (or recommend that you send) one round of reminder invitations if we believe this will help achieve the nominated sample quota.
Typical timeframe to run the survey is 5 to 10 days depending on the complexity and sample size.
Step 5: We send you the final report
You’ll receive a professional report that’s easy to read and contains the information you need to make informed business decisions. The report comes ‘presentation ready’ in PowerPoint format so you can also quickly and easily present the results to your colleagues if required.
You’ll also receive the data file in Excel so you can play with the data yourself.
Please note: if you would like additional analysis and reporting done, these will be charged in 15 minute increments at $37 per increment (but most of our clients are more than happy with the level and depth of information they receive in their report).
We begin working on your report within 24 hours of the survey closing.
The whole process is simple, we do all of the legwork and you get the results much faster than you would using a traditional research agency. Traditional agencies can take up to 8 weeks to deliver results. With Insight Revolution, you can have results in as little as 10 days (depending on sample size and survey complexity). Run with us to get professional quality research faster!
